Your Privacy at McKenzieCreativeBrands.com

At McKenzieCreativeBrands.com, we take your privacy seriously. We may ask you for certain kinds of personal information in order to process your order. We take commercially reasonable efforts to protect the privacy of any personal information that you may share with us while placing your order or using our website. We do not sell or share your name or any other information about you with any third parties other than to process your order and have it shipped.

Consent
This privacy policy (this “Policy”) applies to all persons, business, organizations and entities (and their representatives and agents) who access our website, McKenzieCreativeBrands.com. By using this website, you accept and agree to comply with this Policy and consent to collection, use, and disclosure your information in accordance with this privacy policy and applicable local and Federal laws. If you do not agree to be bound by this Policy, you should not access McKenzieCreativeBrands.com.

The Information We Collect
This Policy applies to all information collected or submitted on the McKenzieCreativeBrands.com website. Through the website, you can order products, make requests, and register to receive materials. The types of personal information collected may include include:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card Information
• Site access credentials (if you create an account on our website)
• Other transactional information regarding any purchases you make through our website, such as products purchased or frequency of purchases
• Automatically collected information (including information collected by cookies), such as web log entries that contain your IP address, page URL, and timestamps
• Identifying device information associated with the browser or device you are using to access the website, such as your device’s unique identifiers and device type, operating system, webpages or features accessed, and similar analytics
• Other information you provide such as feedback, comments or questions, including information provided when you use the website’s chat function for assistance 

The information we collect helps facilitate the provision of product, payments for products, adding you to our email list, or fulfilling your requests for information. You may choose not to provide certain information to us, but as a result you may not be able to take advantage of some of the features of the website or access or receive certain products or services.

Children and Data Collection
McKenzieCreativeBrands.com does not knowingly allow anyone under the age of 13 to provide us any personally identifiable information. Any child under the age of 13 who chooses to use our site is required to obtain express permission from a parent or guardian before submitting any personal information about themselves (such as name or email address). If a child has provided us with personally identifiable information without consent from their parent or guardian, the parent or guardian of that child should contact our Privacy Officer immediately at PrivacyOfficer@McKenzieCreativeBrands.com so that we may promptly delete the child’s information from our servers.

If you have any questions or concerns that need addressing, would like to have any personally identifiable information deleted from our systems, and/or would like to request that there be no further collection or use of your information, you may contact our Privacy Officer at the contact information provided at the end of this Policy.

How We Use Information
We use the information you provide for the purposes for which you have submitted it and as otherwise disclosed in this Policy, including:

• Order Fulfillment: We use the information you provide about yourself when placing an order only to complete that order. We do not share information you provide us when placing an order with outside parties, except to the extent necessary to complete that order.

• Creating and Maintaining User Accounts: If you set up an account on McKenzieCreativeBrands.com, we will use the information provided to create and maintain that account.

• Email Communication: We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

• Newsletters and Communicating About Our Products: You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the newsletter sign-up form. You may also opt-in to receive text messages (SMS). We will not send you text messages without your consent. McKenzieCreativeBrands.com is not responsible for any charges you may incur that are related to receiving text messages from us.

• Analytics: We use non-identifying and aggregate information to better design our website and to understand customer trends. For example, we track how many visitors come to our website and to each page.

• Website Operations: We use your IP address to help diagnose problems with our server, to administer our website and to collect demographic information for internal purposes.
  

Personal, identifiable information will be kept as long as is needed in order to provide requested services and/or to complete your transactions. If at any time you would like to have your personally identifiable information reviewed and/or removed, you may contact our Privacy Officer at the contact information listed in this Policy.

How We Use Cookies and Other Network Technologies
When you visit McKenzieCreativeBrands.com, we use technologies such as cookies, pixel tags, web server logs, and web beacons to collect certain information about you.

• “Cookies” are small files that websites and email servers place and access on your computer or other Internet-connected devices to uniquely identify your browser or device or to store information or settings in your device. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict, disable or delete certain cookies. Without certain cookies, you may not be able to use all of the features of our website.
• “Pixels” or a “pixel tag” are an electronic image (often a single pixel), that is ordinarily not visible to website visitors and may be associated with cookies on visitors’ hard drives. Pixels allow us and our service providers to count users who have visited pages of the website, to customize services, and to determine the effectiveness of our website.

We may also use cookies to keep track of items you have placed in your shopping cart, including when you have abandoned your cart. The information collected by these cookies is used to determine when to send cart reminder messages via email or text message (SMS).

We may use tracking cookies for Google Analytics and Remarketing purposes. Third party vendors, including Google, may use cookies to serve ads based on a user's prior visits to websites. For more information on Google's remarketing policy, please visit their Interest-Based Advertising Policy page. Users may opt out of Google's use of cookies for advertising by visiting the Google Advertising Opt-out page and you may opt out of analytics tracking through the Google Analytics Opt-out page. Any provision of information to Google Analytics excludes text messaging originator opt-in data and consent, which is not shared with third parties.

How Do We Share Your Information
In general, we will not share your information except: (a) as necessary or useful for the purposes for which you provided it; (b) with your consent; (c) as may be required by law or as we think necessary to protect our organization or others from injury (e.g., in response to a court order or subpoena, in response to a law enforcement agency request, or when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); or (d) with persons or organizations with whom we contract to carry out certain activities in connection with our business operations, including internal site, marketing and business operations or as necessary to render McKenzieCreativeBrands.com. We may also share de-identified and aggregated information with others, including affiliated and non-affiliated organizations. Finally, we may transfer your information to a buyer or other successor-in-interest in the event of an acquisition, sale, merger, divestiture, restructuring, reorganization, dissolution, bankruptcy or other transaction involving some or all of our assets.

Unsubscribing from Our Newsletter
By providing us with your email and subscribing to our newsletter, you entitle us to send you information, updates, offers and notifications. If at any time you no longer wish to receive our newsletter, you may unsubscribe from this service by clicking the Unsubscribe link or the SafeUnsubscribe link found in every Newsletter email we send.

Your Security at McKenzieCreativeBrands.com
We use commercially reasonable efforts to safeguard and protect your personal and financial information. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. We have put in place the appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online and to prevent unauthorized access, maintain data accuracy and ensure the correct use of information.

We use Secure Socket Layers (SSL), the industry standard in transferring information, to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.

Unfortunately, no data transmission over the Internet or data storage solution can ever be absolutely secure. As a result, although we take industry-standard steps to protect your information, we cannot ensure or warrant the security of any information you transmit to or receive from us or that we store on our or our service providers' systems.

If you have any questions or concerns that need addressing, would like to have any personally identifiable information deleted from our systems, and/or would like to request that there be no further collection or use of your information, you may contact our Privacy Officer at the contact information provided at the end of this Policy.

Links to Non-McKenzieCreativeBrands.com Web Sites and Third Parties
This website may contain links to other website controlled by third parties. Please be aware that we are not responsible for the privacy policies for such websites.


Social Media Pages and Links
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as any app, social media platform, or wireless service provider, including any personal information you disclose to other organizations through or in connection with our social media, including our Instagram and Facebook page.

Amendments to this Privacy Policy
McKenzieCreativeBrands.com reserves the right to update, modify or change this Policy from time to time. We will post those changes to this Policy, provide notice on our homepage, and other places we deem appropriate, so you have an opportunity to be aware of the information we collect, how we use it, and under what circumstances, if any, we disclose it. If you have opted to receive email communications from us, we may also provide notice of changes to this Policy via email. You should check this website periodically for changes to this privacy policy. Any changes to this privacy policy shall be effective immediately upon posting. If any change to this Policy is unacceptable to you, you should cease use of our website. Continued use of our website shall be deemed acceptance of any modifications to this Policy.


ADDITIONAL DISCLOSURES REGARDING CALIFORNIA PRIVACY RIGHTS

Shine the Light Act
California Civil Code Section 1798.83 aka “Shine the Light Act” only applies to California Residents who have an established relationship with a business primarily for personal, family, or household purposes. And to businesses with such relationships with California resident(s) that disclose California residents’ personal information to third parties for the third parties’ direct marketing purposes (not theirs) during the immediately preceding calendar year.

McKenzieCreativeBrands.com does not disclose personal information to third parties for third parties’ direct marketing purposes. In the event we do so with California residents fitting these criteria they may request a list of those third parties once per calendar year by emailing at PrivacyOfficer@McKenzieCreativeBrands.com 

Rights under the CCPA
If you are a resident of California, you have additional rights pursuant to the California Consumer Privacy Act of 2018 (the “CCPA”).  This section describes such additional rights and explains how to exercise them.  For purposes of this Privacy Policy, personal information means information about an identifiable individual that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with that individual or a particular household. 

A. Your Rights

1.  Disclosure of Personal Information We Collect About You
You have the right to know:
• The categories of personal information we have collected about you;
• The categories of sources from which the personal information is collected;
• Our business or commercial purpose for collecting or selling personal information;
• The categories of third parties with whom we share personal information, if any; and
• The specific pieces of personal information we have collected about you.

2.  Disclosure of Personal Information Sold or Used for a Business Purpose
In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:
• The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and
• The categories of personal information that we disclosed about you for a business purpose.

3.  Right to Deletion
Subject to certain exceptions, on receipt of a verifiable request from you, you have the right to deletion of your personal information from our records and those of our service providers.

4.  Right to Correction
You have the right to correct inaccurate personal information we maintain about you.

5.  Protection Against Discrimination
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
• Deny goods or services to you;
• Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
• Provide a different level or quality of goods or services to you; or
• Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

B. Categories of Personal Information Under the CCPA that We Collect and Disclose
1. For our business purposes in the last 12 months, we have collected and disclosed the following categories of Personal Information with respect to consumers that are California residents.  In addition, we may disclose your Personal Information to third parties for business purposes as articulated in Section A.2 above.  The below table outlines the categories of Personal Information that may be disclosed and the categories of entities with which it is shared:

2. How Your Personal Information is Collected
We collect personal information when you access our website, order products, register to use certain services or download certain software available via our website, or it is collected from you or the device you use to access our website or services.  We may also collect personal information directly from you in person, by telephone, text or email, as well as from publicly accessible sources; third party, e.g., sanctioned screening providers, credit reporting agencies, or consumer due diligence providers; from a third party with your consent (e.g., your bank); and from cookies on our website.

B. Making a Request

1. Access and Deletion Requests: To request access or deletion of your personal information, you may contact our Privacy Officer at: PrivacyOfficer@McKenzieCreativeBrands.com or call our toll-free number at 1-888-279-7985 Monday through Friday between 8:00 a.m. and 5:00 p.m., ET. If you would like to submit a request by mail, please send the request to McKenzie Creative Brands, 1910 Saint Lukes Church Rd., Salisbury, NC 28146, USA, Attn: Privacy Officer. Please note that you may only make a CCPA-related disclosure or deletion request twice within a 12-month period.

2. Verification: To protect the security of your information, for all access and deletion requests you will need to provide us with enough information to verify your identity. The information you provide must match the information we know about you. Additionally, if you request specific pieces of your information or the deletion of certain information, you may be required to provide a signed declaration under penalty of perjury and otherwise authenticate your identity. We are not obligated to process a request if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.  Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

3. No Sale of Personal Information:  We do not sell your personal information for financial compensation.

4. Requests by Authorized Agents: You are permitted to designate an authorized agent to make a CCPA request on your behalf. Your authorized agent can use the methods described above to submit the request and will be required to provide proof of authorization.

5. Do Not Track: At this time, we do not respond to browser “Do Not Track” signals.

Contact Us
Our Privacy Officer can be contacted via telephone at 1-888-279-7985; by email at PrivacyOfficer@McKenzieCreativeBrands.com; or by mail at McKenzie Creative Brands, 1910 Saint Lukes Church Rd., Salisbury, NC 28146, USA, Attn: Privacy Officer.

Privacy Policy last reviewed and/or updated: 7/2025